What our clients say
We're passionate about helping our clients achieve their financial goals, and we're here to support them for the long-term. Find out what our clients say about our services and working with our advisers.
What I value most is the integrity and care that underpins every conversation. I never feel rushed or overwhelmed; on the contrary, I feel heard and supported.
"I’ve been with DecisionMakers for over 20 unbroken years now, and I can say without any hesitation that I absolutely trust the way they operate. Colin has been a steady and thoughtful presence in my financial life—always available, always clear, and always focused on what’s best for me.
What I value most is the integrity and care that underpins every conversation. I never feel rushed or overwhelmed; on the contrary, I feel heard and supported. Colin’s advice is not only sound—it’s tailored to my interests and long-term goals.
Over the years, through life’s ups and downs, DecisionMakers has remained a constant source of reassurance. I’m deeply grateful for their professionalism, and their unwavering commitment to my fiscal fitness.
Recently, I met with Colin here in Wellington to review my portfolio, and I was reminded again of the genuine warmth and professionalism that defines DecisionMakers. Their guidance and commitment continue to mean a great deal to me.
I chose good!"
Chris - Wellington
DecisionMakers are always available to discuss our portfolios with constructive empathy. I recommend DecisionMakers to anybody seeking financial advice
"I write to share our experience as appreciative clients of DecisionMakers.
My Father-in-Law first started working with our adviser in the 1990s, consequently due to historical confidence, many of his Family continue working with the same adviser to this day.
DecisionMakers efficiently manage our personal investment portfolio, and a Family Trust portfolio with tangible, effective results. As a retired CEO with financial certifications I am most comfortable and confident with entrusting our 'nest egg' and Family Trust with DecisionMakers.
Our Advisers, Colin & Bruce consult proactively when fluctuations in the market affect our portfolios offering alternate recommendations which includes backup explanations.
We enjoy the annual meetings updating our personal requirements and market expectations with the quarterly newsletters that keep us informed.
DecisionMakers are always available to discuss our portfolios with constructive empathy. I recommend DecisionMakers to anybody seeking financial advice."
Max, Forrest Hill - Auckland
Ten years later we are very happy with our decision. The service has been exceptional.
"Approximately ten years ago, we sold our business and property and looked around at different investments. We were very concerned about where to invest our money as at the time the financial climate in New Zealand and worldwide was unsettled.
After careful consideration, we placed our faith and financial resources with DecisionMakers. Ten years later we are very happy with our decision. The service has been exceptional.
Colin has always been available to discuss all matters with us and talk through any decisions and ideas we may have, or that he may have. We would highly recommend DecisionMakers as a trustworthy and professional company."
Jeffery & Alison - Auckland
I’m particularly impressed with the way my portfolio is tailored to my needs
"Always available to answer any questions I have, and I like that they are answered in a way I can understand instead of inundating me with financial jargon.
Likewise, the quarterly reports are easy to understand and are accompanied by a newsletter which I always find an interesting and informative read.
I’m particularly impressed with the way my portfolio is tailored to my needs and incorporates my personal values, and the extent to which Phil is responsive to changes in the market and recommends portfolio changes."
Ann - Tauranga
Based on our experience, we would have no hesitation in recommending DecisionMakers to anyone looking for trustworthy financial advice.
We became clients of DecisionMakers in 2011 after dissatisfaction with our bank’s management of our retirement savings.
On a family friend’s recommendation, we met with DecisionMakers. We were impressed by their professional approach and decided to transfer our entire portfolio, later making additional investments.
Over the past 14 years, we have seen DecisionMakers grow, welcome new advisers, and maintain a consistently high level of service. Everyone in the office is always friendly, helpful, and a pleasure to deal with. We rely on Colin Austin and Bruce Anderson for their invaluable investment advice, which has helped our portfolio grow and contribute to a steady income, enabling us to enjoy a comfortable retirement.
We particularly appreciate the annual portfolio reviews and the thoughtful recommendations provided throughout the year—enough to keep us well-informed, but never intrusive. Based on our experience, we would have no hesitation in recommending DecisionMakers to anyone looking for trustworthy financial advice.
John & Vicki, Auckland
His professional knowledge and expertise in this field have ensured us that we know our portfolio is well managed.
"During 2013 after retiring, we decided it was time for new surroundings, so we moved to the Bay of Plenty to live. We sought advice from close friends regarding financial matters. They recommended DecisionMakers in Takapuna where Chris Ronayne met with us and set up our portfolio. After this meeting with Chris, we were confident to have Decision Makers as our financial advisors.
Colin Austin took over our portfolio after Chris retired. Colin has been exceptional in keeping us advised of what is happening in the investment markets. His professional knowledge and expertise in this field have ensured us that we know our portfolio is well managed.
Colin keeps us fully briefed with regular meetings and updates. Nothing is a problem for him, and he is totally client-focused in all situations. It is indeed a huge weight off our shoulders, knowing that our portfolio is being managed by Colin.
We would have no hesitation in recommending Colin and his team at Decision Makers."
Warren and Megan - Papamoa Beach
We highly recommend DecisionMakers to anyone seeking investment advice
"We have been clients of DecisionMakers for several years and have always found the team to be friendly and approachable. Many of our friends have also used their services and are equally satisfied. We highly recommend DecisionMakers to anyone seeking investment advice."
Paul and Julie - Auckland
I haven’t felt anxious about my finances because of the consistently excellent service
“Even with all the uncertainty at the moment, I haven’t felt anxious about my finances because of the consistently excellent service from DecisionMakers. Knowing that my portfolio is managed by a team I completely trust gives me real peace of mind. I’m very grateful for the ongoing support, the regular updates, and the professional advice you continue to provide. Thank you for meeting with me today and always making sure I feel looked after.”
Glennis - Auckland
